The Low Down
How bloody good is free shipping? Pretty darn good, we know. That’s why YP Threads offers free shipping on all domestic orders over $100.
I know what you’re thinking… “Free shipping is dope and all but what about returns and exchanges?” Don’t worry mate, we have you covered there as well. We offer free returns and exchanges on all orders within 30 days of purchase. (Not valid on sale items) That’s right, gone are the days of you having to drag yourself back to the store, stand in line with the rest of the mouth-breathers and do all the leg work... You just sit back, relax and fix yourself a drink while we take care of the rest.
Seems too good to be true yeah? I know, but believe us, we’re here to hook you up. That said, we do still have a few little exceptions to the rule (I know, it’s the ol’ bait ‘n’ switch). We only offer store credit or an exchange if you want to change your order we don't offer refunds. Now it is rarer than hen’s teeth but if there is a manufacturing flaw that is purely our fault, we will happily offer you a refund on the item if that is the case.
On top of this, we do not offer any returns, exchanges or store credit on any of The Warehouse items, as sales are all final.
Now look, we understand that when you need a hand with something or need an answer to a question, there’s nothing worse than having to work your way through some ridiculous FAQ section on a website or even worse, having a yarn to some bludger who knows nothing about what it is you need help with.
We WANT to hear from you. We WANT you calling us anytime you need help… And if for some reason you call and we don’t answer, we WILL be getting back to you ASAP.
So, let me spell it out for you… You’re on the YP Threads website, you spot a fresh pair of threads and think to yourself “Oh man, I need these bad boys in my life, right now.” You add them to your cart, buy them, wait with bated breath beside your letterbox counting down the seconds until your gear arrive. And them BAM! You have your order hit your little hands.
You read that correctly. If your threads don’t fit like a glove, send them back using our easy-as-pie return process and we’ll get you a different size faster than you can order a chicken palmy at your local. And just for a heads up, if you’re known for doing curls for the girls, jump up a size. We know a few of you lads like to get down like that so we want to make sure you’re all set up.
PREORDERS: Our pre-order dates are set as a guide only. These times are subject to change as manufacturing delays are out of our control.